Out of stock items

If an item is out of stock, we'll happily send you an e-mail when it's back in stock. Simply click "Be notified when product is back in stock" on the product page and supply your e-mail address. We'll notify you when the item becomes available. Inner Essentials does not offer a back order service.

 

Shipping Policy

Purchases are shipped from our warehouse in Melbourne by Australia Post to arrive within 1-6 business days from receipt of your payment.
Express Post is available for an extra charge.

Order deliveries will be made between 9am - 5pm Monday – Friday.  If delivery is attempted and no one is home, a card will be left advising you to a pickup time form your local post office.
Inner Essentials is not responsible for any damage after delivery.
All claims for shortages or damages must be reported to customer service within 72 hours of delivery.
At the moment we DO NOT ship internationally. If you wish to ship an order internationally, please contact us directly.

 

Shipping

We ship via Australia Post using their pre-paid satchels.  Shipping is charged on a weight per item basis.

 

Placing an order

To review what is available to purchase simply browse the online categories. When you have arrived at the item you wish to order, enter the quantity you desire and click on "Add to Cart". Your cart, displayed at the top right of your screen, will reflect the items and price. When your order contains the items and quantities you wish to purchase, hover over the arrow the click the "Checkout" link underneath. You will then be asked to provide us with your shipping and payment information.

 

Forms of payment
Inner Essentials accepts the following payment options:

  • Paypal - Major credit cards accepted
  • Local Pickup - please use the Contact Us page to organise a pickup time.
     

Prices
Product prices listed are current however are subject to change without advanced notice.

 

GST
Our products are liable for GST in Australia. Additionally, all postage costs in Australia are liable for 10% Goods and Services Tax (GST).  Prices displaid include GST.

 

Gift Vouchers
To purchase a gift voucher please contact us.

 

Returns Policy
It is Inner Essentials' intention to satisfy our customers. For this reason we will gladly issue a full refund to the original credit card for any unopened merchandise that is returned within 14 days of the receipt of purchase.
To return any items, please contact us on 0425 980 044 Monday to Friday 9.00am to 5.00pm, or by email contact@inneressentials.com.au for a return authorisation number.
All returned items must be accompanied by a copy of the original receipt, a return authorisation number and in unopened, saleable condition.
Postage will not be refunded.
Please note that we cannot offer exchanges or refunds on any sale products, opened or used products for change of mind.
Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.
Inner Essentials is not responsible for any damage after delivery.
All claims for shortages or damages must be reported to customer service within 72 hours of delivery.
Policy subject to the additional rights consumers have to law.

 

PRIVACY POLICY

Inner Essentials is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request.



Collection of your personal information.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site or signing up for an event or training. Personal information collected by inneressentials.com.au often is limited to e-mail address, address, name, but may include other information when needed to provide a service you requested. inneressentials.com.au also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of inneressentials.com.au. inneressentials.com.au also collects information about which pages our customers visit within inneressentials.com.au. This site visitation data is identified only by a unique ID number.

 

Control of your Personal Information
When you register, or otherwise give us personal information, inneressentials.com.au will not share that information with third parties, other than for the limited exceptions if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Inner Essentials or the site; (b) protect and defend the rights or property of Inner Essentials.

Registering also allows you to tell us how or whether you want inneressentials.com.au to communicate with you. In the member section of inneressentials.com.au, you can decide what information you want to receive and how you want to receive it. Or you can tell us not to contact you by removing check marks from the contact option boxes.

 

Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.
If you register on inneressentials.com.au or subscribe to a newsletter, you can review and edit your personal information. You will be asked to enter your email address and password before viewing your personal information.

You can:

• View and edit personal information you have already given us at inneressentials.com.au.

• Subscribe, or cancel subscriptions, to newsletters about our services and products.

 

Use of cookies
When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

 

Copyright All rights reserved.
Any text, images, graphics, sound files, animation files, video files, and their arrangement on this website are subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. This site may also contain images that are subject to third party copyrights.

 

Trademarks
Unless otherwise indicated, all marks displayed on this website are registered trademarks of Inner Essentials.

 

No warranties or representations
This information is provided by Inner Essentials . "as is" and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies.

 

No licenses
We have sought to create an innovative website that we hope you will enjoy using. However, we hope you will also appreciate that we must protect our intellectual property, including its patents, trademarks and copyrights. Accordingly, please appreciate that no license to our intellectual property or the intellectual property of third parties has been granted by this website.